Some Customer letters and survey responses

"In a world of bumbling incompetence it was refreshing to encounter timely, responsive, professional product and service as provided by Auburn Autoglass Express.

Both our cars were in need of windshield replacement. We were directed in how to file the insurance claim and an at-home installation appointment was set at our convenience.

Matt arrived precisely on time. He was courteous, friendly and efficient. His instruction in how to allow windshields to 'set' was clear and concise.

The entire process was handled with expertise.

Thank you, and your crew!"

Jim Koster

"It gives me extremely great pleasure to declare the Larry Hoffman, of Auto Glass Express did a windshield replacement job FAR beyond my expectations!!!

Larry's job was factory level in every sense of the word. His meticulous cutting thru the factory seal, his careful entry and exit from our car, his professional attitude while I, a concerned customer, was watching him work. Larry would have been justified in telling me to go into the house until he was done, but he did not. He very politely and professionally went about his business.....

Larry's 23 years in the auto glass replacement business gives him the experience to deal with all different types of cars, but it takes a special personality to handle all different types of people, to make each person feel like he/she is the only customer, and yet still get the job done. ....

You did and excellent job!!! Way beyond my expectations!!"

Robert M. Kaiser

"My daughter had work done with you. I would highly recommend your services. Thank You!"

Joyce Rose

"The finest job I have ever seen, and I've seen a lot!"

Brent Speckert

"Your installer was on time, quick, efficient and explained what was done and what I needed to do. Very professional - Thanks!"

Maryann  Allen

"I encountered Larry doing glass work in the parking lot near the West America Bank in Penn Valley - liked what I saw, and proceeded accordingly."

Richard M. Dallons

"I would gladly use Auto Glass Express again. Everyone was very helpful. I really liked the gentlemen that installed my window. Thanks again."

Melody Deschaire

"I called you this time based on my earlier experience. You do good work!"

Larry R. Moore

"Thank you for driving our grandson to school after he dropped off his truck to have the window replaced."

James Trussell

"Installer Matt was courteous and businesslike. He worked quietly, showing skill and experience; answered my questions while he worked, explaining what he was doing and why."

Steve Mathews

"I called Auburn Honda - they said you do all their work. The installer, Matt, was most cordial and efficient."

Howard Mion

"Alan, Larry was very professional and neat. I thank you for your service. I will recommend you."

James Maloney

"Thank you for your quick, professional, reasonable service! I refer you to all of my friends."

Dan Klopfer